Fort Worth Convention & Visitors Bureau

PRIVACY POLICY

Overview

This document describes the Fort Worth Convention and Visitors Bureau (“FWCVB”) policy regarding personal information, ongoing communication, site security and overall site usage of FortWorth.com and all other sites operated by FWCVB (collectively, the “Website”). This Privacy Policy applies solely to online activities and is not applicable to practices FWCVB may engage in outside of the Website. Use of the Website signifies your agreement to the terms and conditions of use set forth below. If you do not agree to these terms, you may not access or otherwise use this Website.

Collection and Use of Information

On occasion we ask for personal data on this Website. The information is used to fulfill requests you've made of us, such as e-mail updates and brochures by mail or to use special features of the site, such as image downloads, b-roll requests and RFP submissions. By voluntarily providing personal information, you are consenting to the collection and use of your personal information in accordance with the terms of this Privacy Policy. 

Similarly, if you have made public posts from your social media accounts that include our specialized hashtags (e.g., #SeeFortWorth), we may collect and use the information in those posts. We may also track the keywords that are entered into our search engines to measure interest in specific topics.

Except as set forth in this Privacy Policy, we will not disclose or sell to any third party any information that we collect from you, including Personal Information. We may, however, use Personal Information we collect for our internal business purposes that include, but are not limited to, improving the functions on our Website and communicating with you about Fort Worth, other offerings that we believe may be of interest to you, changes to this Privacy Policy, and other topics related to Fort Worth. You will always be permitted to opt-out of receiving such communications from us in the email(s) or other communications you receive.

Third-Party Links

This Website may contain links to other sites, including those of our business partners. In particular, the Website contains links to third-party providers for hotel and event reservations.  Reservations made through the http://hotels.fortworth.com subdomain are strictly provided by Advanced Reservation Systems, Inc. (“aRes”), and use of this subdomain is subject to the terms and conditions of the aRes privacy policy.  Similarly, reservations made through Bandwango.com (“Bandwango”) are strictly subject to Bandwango’s privacy policy. Retail purchased on TexasSportswear.com ("Texas Sportswear") are strictly subject to Texas Sportswear's privacy policy.  The FWCVB is not affiliated with aRes, Texas Sportswear or Bandwango and is not responsible for the privacy practices employed by these sites or other third party sites. Use of such sites is subject to each site’s unique privacy policy. 

The links we provide on this Website are there for your reference and convenience. We do not control any of these third-party sites, nor are we responsible for their content. The FWCVB does not imply any endorsement of the material on third-party sites or any association with their operators by including these links on our Website. If you decide to access any of these third-party sites you do so entirely at your own risk.

Cookies

When you interact with our Website, we may also collect limited non-personally identifying information that the browser you use makes available automatically. This information, or “cookie,” may include the internet address of the computer or network you used to access our Website, the date, time, and page(s) you visited on our Website, the browser and operating system you used, and the referring webpage. The use of cookies is a standard practice among internet websites and most internet web browsers may be customized to reject cookies, to only accept or reject cookies by user intervention, or to delete cookies. However, some features of the Website may not function properly without cookies.

Disclosure of Information

We may disclose your information, including non-public personal information, in special cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or comply with the legal process such as, but not limited to, situations when we are required to do so by federal, state or local laws and regulations or when we receive a subpoena or are ordered by a court to do so; (b) protect and defend our rights; or (c) act to protect the interests of our users or others. Additionally, we may, without notice to you, provide aggregate statistics about visitors to the Website(s), such as volume, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personal information.

Meeting and Tour Planners

Information provided by meeting planners and other travel professionals is reviewed by FWCVB staff to follow up on requests and develop future business. Events booked in Fort Worth are printed in the FWCVB's Convention Calendar unless that event is specifically marked confidential. If a meeting is confidential it is our policy not to list it on any distributed information. The FWCVB also uses provided information for internal purposes such as e-mail contact.

Security of Information

We exercise reasonable care to protect your non-public personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. So while we strive to protect your non-public personal information, we cannot guarantee the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we maintain physical, electronic and procedural safeguards to protect your personal information.

Transmission of Information

All personal data provided to the FWCVB online will be handled in accordance with the FWCVB Online Privacy Practices. You are prohibited from posting or transmitting to or from this Website any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.

Children’s Access

Consistent with the Children's Online Privacy Protection Act of 1998 and its revisions in 2013, our Website is a general audience website, intended for adult use only. The FWCVB does not market to, and does not knowingly collect any personally identifiable information from, children under thirteen (13) years of age. Children between the ages of 13 and 18 must get permission from their parents before sending any personal information about themselves (such as their names, email addresses, and phone numbers) over the internet to us. We encourage you to become involved in your children's online experience, and to share your knowledge and experience with your young ones. If you're under 13, please do not register for any of our services or provide us with any personally identifying information (such as your name, email address or phone number). Please contact us if you are aware of any personal information supplied to the Website by a child under the age of thirteen (13) so that in can be removed.

Indemnification

By using this Website, you hereby agree to indemnify, defend and hold the FWCVB, and all its officers, directors, owners, agents, employees, information providers, affiliates, licensors and licensees (collectively, the “Indemnified Parties”) harmless from and against any and all liability and costs incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of this Privacy Policy or the foregoing representations, warranties and covenants, including, without limitation, attorneys’ fees and costs.

Modification of Terms and Conditions

FWCVB reserves the right, at its sole discretion, to change, modify, add or remove any portion of this Privacy Policy, in whole or in part, at any time. Modification of changes in the Privacy Policy will be posted on the Website. FWCVB may change, suspend or discontinue any aspect of the Website at any time, including the availability of any Website feature, database, or content. FWCVB may also impose limits on certain features and services or restrict your access to parts or the entire Website without notice or liability. By using this Website you agree to be bound by any such revisions and should therefore periodically visit this page to determine the current terms of use to which you are bound.

Contacting Us

If there are any questions regarding this Privacy Policy, you may contact us by email at: contact@fortworth.com or write to:

Fort Worth Convention & Visitors Bureau
111 W. 4th Street, Suite 200
Fort Worth, Texas 76102 
contact@fortworth.com

Last Edited on 2017-08-22